Free Resources for the global literacy community
About EdNet       Success Stories       Online Courses       Search Now
ProLiteracy Education Network
Share

FAQ



What would you like to do?


Go to the EdNet course page

On the EdNet home page, click Online Courses at the top. Click on the course name to see a more detailed description.

Download a list of EdNet courses

You can look at or print the EdNet Course Catalog. It includes course descriptions as well as the approximate length of each course.

Sign up for my first free EdNet course

  1. Go to the course listing page.
  2. Click on a course title to view the course description.
  3. Click Register to this Course.
  4. A page will appear confirming the course you wish to access. The title at the top will say Learning Catalog. Click the Confirm button to enroll in the course. (Remember that all EdNet courses are free).
  5. You will see a log in screen. Click the Register Now button. You will see a Registration page. Complete the form as indicated. Be sure to fill in the required information. The form will ask you create a unique username and password. It will also ask you for your email address. This is your primary student ID, so it's important that it be accurate and current. We may use your email address to let you know about changes in EdNet or new resources. When you finish, click the Submit button.
    Note: EdNet registrations are organized by email address. The system will not let you register if you are using the same email address as another user. You will need to get a different email address. Consider signing up for a free email account at a service such as Google or Yahoo
  6. You will see another page listing the course you are registering for. Click Confirm
  7. You will now see the My Learning page which will list your course. When you register for additional EdNet courses, they will appear here.
  8. See Start taking my course in this FAQ for instructions on how to open a course and navigate through it.
  9. If you have any questions about EdNet or the courses, or just want to share information or an idea, click Email Instructor at the top of the course page.

Find out why I have to register and fill out a profile in order to take a course

The EdNet courses are on a learning management platform called LearningServer. When you register, LearningServer sets up a record for you. This allows you to track what you do. For example, you can log in any time to see what courses you have signed up for and which ones you have completed. You don't have to keep those records yourself.

Change the information on my profile

You can change anything on your profile by logging in to your courses and going to the My Learning page. Click on My Profile in the top right of your screen. Once you've made the change, click the Modify button at the bottom. Be sure your email address is current because that's how EdNet will contact you if we need to get information to you.

Start taking my course

When you are ready to start a course, do the following:

  1. Go to the course listing page.
  2. Click on Log In and enter your username and password.
  3. On your My Learning page, click on View Courses and Events in the left column.
  4. Click on the name of the course you want to start.
  5. Use the Table of Contents (TOC) on the left side of the screen to navigate. Move your cursor to the top and click on the first live link (marked by a blue page icon). This will take you to your starting page in the course.
  6. When you finish that page and are ready to move to the next, click on the next link in the TOC. You can use the TOC to move quickly to any place in your course.
  7. If you want to close the TOC for some reason, click on the word CLOSE that runs vertically on the right side of the column. To re-open it, click on the word OPEN that will be on the far left of your page.
  8. If you have a question about the course or find something that isn't working or just want to share information or an idea, click Email Instructor at the top of the course page.
  9. When you want to leave the course, click Exit Course at the top of the page. This will take you back to your My Learning page.
  10. If you are through working in your EdNet courses, click Log Off at the top of the page.
    Note: There is a timer on the courses. If the system detects no activity for two hours, it will time you out. You can always log back in if this happens, but it's something to think about if you decide to go make dinner while you're in the middle of a course.

Remember where I was in a course

If you leave a course before finishing it, you may not remember where you stopped. To find out, do the following:

  1. Go to the course listing page.
  2. Click on Log In and enter your username and password.
  3. Click on Grades in the left column
  4. Click on the + symbol in front of the course you want to continue. You will see a list of which lessons you completed. (It you may want to write the last lesson on paper if you think you will forget it)
  5. Click Home at the top of the chart to go back to your My Learning page.
  6. Click on View Courses and Events.
  7. Click the name of the course. Look on the Table of Contents to see the last lesson you completed. Click on the next lesson after that.

Take the exam and survey for my course

There are two things you must do to complete a course after you finish the lessons: take the exam and fill out a survey about your experience.

  1. Click on the Post Exam link at the end of the lesson list in your Table of Contents (TOC). Follow the directions.
  2. After you complete the exam, click Submit.
  3. You will see an exam summary screen. If you passed the exam, you will see Exam completed successfully at the top. The screen gives you your current exam score and the score required to pass.
  4. If you did not pass the exam, you will see You have not successfully completed the exam at the top. You can click on View Exam Results to see which questions you missed. You can then click on Improve Exam Score to retake the exam.
  5. Click on Survey at the bottom of the TOC. This will be anonymous and will help course developers better understand what is working and what needs to be improved. We welcome your comments! When finished, click Submit at the bottom of the page.
    Note: There is a timer on the courses. If the system detects no activity for two hours, it will time you out. The system cannot detect activity when you are working on an exam or survey. If you need to leave for awhile, be sure to click Save at the bottom so you don't lose any work.

Take the exam again if I didn't pass improve my score

  1. Go to the course listing page.
  2. Click on Log In and enter your username and password.
  3. On your My Learning page, click on View Courses and Events in the left column.
  4. Click on the name of the course with the exam you want to retake.
  5. Click on the Post Exam link at the end of the lesson list in your Table of Contents (TOC). Follow the directions.
  6. After you complete the exam, click Submit.

Print my course certificate

  1. From your My Learning page, click on View Courses and Events in the left column.
  2. Click the "Completed" tab.
  3. Click on the link to Print Certificate.
  4. If you have not completed the survey for the course, you will see a "Survey Pending" link. Click the link and a pop up window will appear with the course survey. Once you complete the survey and click submit, close the window and you will see the Print Certificate beside the course.

Sign up for additional free courses

  1. Go to the course listing page.
  2. Click on a course title to view the course description.
  3. Click Register to this Course.
  4. A page will appear confirming the course you wish to access. The title at the top will say Learning Catalog. Click the Confirm button to enroll in the course.
  5. You will see a log in screen. Enter your username and password. Click the Log On button.
  6. You will see another page listing the course you are registering for. Click Confirm
  7. You will now see the My Learning page. Click View Courses and Events in the left menu to see your list of courses.
  8. Click on the name of the course to begin.

Find out why I canít open information windows in my course

There are several places where you can click to open a separate window for more information. When you open a window, you must close it by clicking on the X or on the Close Window button at the bottom. If you donít close it, it will automatically go behind the screens you have open and prevent any other windows from opening. When this happens, minimize all screens until you find the hidden window behind them. Then close it and go back to the course.

Make sure EdNet can contact me

Make sure that the email address in your Profile is current.

Find out why EdNet wonít accept my email address when I try to register

EdNet uses your email address as your primary student ID, so every person must have his/her own address. If another person (perhaps someone else in your office or family) has already registered for EdNet with that address, you wonít be able to register. Consider signing up for a free email account with Google or Yahoo and use that for your EdNet contact address.

Get help, report a problem, or make a suggestion

There are several places where you can send an email to EdNet. We're always glad to hear from our users. If you have a question about a specific course, please tell us the course name and, if appropriate, the place in the course you have a question about.

Contact Us at the bottom of every EdNet page and the top of your My Learning page where your courses are listed.

Email Instructor at the top of every course page

Click here to contact us right away.



Thinkfinity Verizon Foundation Home   |   Students   |   Instructors   |   Organizations   |   ProLiteracy.org   |   Terms and Conditions   |   FAQ   |   Contact Us
©2011 ProLiteracy. All rights reserved.